Privacy Policy

Last Updated: April 06, 2026

At Zap 99, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you register or use our services:

• Name and email address
• Phone number
• Date of birth
• Shipping address (for coupon redemptions)
• Payment information (processed securely through payment gateways)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website addresses
• Game performance data

1.3 Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information to:

• Create and manage your account
• Process game pack purchases and payments
• Issue and track coupons earned
• Process coupon redemptions and deliveries
• Communicate with you about your account and promotions
• Improve our services and user experience
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service Providers: Third parties who assist in operating our website and services (payment processors, delivery partners)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure socket layer (SSL) encryption
• Regular security assessments
• Access controls and authentication
• Secure data storage

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Object: Object to processing of your personal information
• Portability: Request transfer of your data to another party

To exercise these rights, please contact us at privacy@zap99.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18 without parental consent. If we learn that we have collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@zap99.com
• Phone: +91 98765 43210
• Address: 123 Math Street, Puzzle City, India - 123456